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Category:
eCourse For PC Trouble-Shooting
I purchased the XpressPads eCourse and installed it on two computers. Unfortunately, one of them was broken, so I tried to install the course on a new PC. However, the activation failed because the license had not been deactivated on the broken PC. I...
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Pre-Sale Questions
[This question was asked by a customer via email] Hello, I'm considering buying your course and I'm wondering if a DAW is required for this course?
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eCourse For Mac Trouble-Shooting
I bought this course years ago but life got in the way. Can I re-download ?
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Category:
Acoustic Virtual Drum Kits
[This question was asked by a customer via Facebook] Greets! Quick question...I've only played finger drums via module or ipad. Never used a pc or laptop, but am becoming more interested in using EZ Drummer....what type of laptop would you suggest? I...
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Category:
Pre-Sale Questions
[This question was asked by a customer via email] Greetings, I recently purchased the XpressPads program. Please provide me with an "offline" registration code so I can register my product while my computer is not connected to the internet. Thank you...
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Category:
eCourse For PC Trouble-Shooting
1. Please check your firewall and anti-virus software settings. Is the eCourse blocked there? 2. Do you have the latest service pack installed? 3. Windows 8 and below only: Is Internet Explorer installed on your system and is it up to date? The eCour...
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Category:
2 - Basic
In the section about basic finger exercises, it says: "if possible, monitor your velocity levels with a display that shows your MIDI velocity in real time." Do you have any suggestions how to do this? It sounds like a very handy feature to have, but ...
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Category:
Pre-Sale Questions
[This question was asked by a customer via email] I would like to know if it’s possible to have the exact sound files that you provide on your lessons? The problem is when I put my own .wav files (ex: Acoustic Snare) It doesn’t sound exactly as it’s ...
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42
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Category:
eCourse For PC Trouble-Shooting
I've purchased the program sometime during the Summer but haven't gotten to it because of my busy life and work schedule. I've recently purchased a Macbook Air M1 and now have the time to travel while practicing the XpressPads program. Is there anywa...
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Category:
eCourse For PC Trouble-Shooting
After entering my code the program says that my number of licenses has been exeeded Not sure what to do now because I actived on the same computer after a crash. Afraid that I have to quit the 4 courses I purchased.
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